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Consultation Policy
As of Fall 2025
SCHEDULING AN APPOINTMENT
One appointment per day, with a maximum of one in-person OR online appointment per week. If more than one appointment is made per week, the second appointment will be cancelled.
Currently matriculated degree-granting TC students from any department/program can schedule consultations. We reserve the right to cancel any appointment made by alumni or non-matriculated students.
Appointments can be scheduled up to two weeks in advance, and are made on a first-come, first-served basis. Online bookings are the preferred method of making an appointment. Students can also email us at success@tc.columbia.edu. Appointment availability may vary during peak periods.
Appointments should be made at least 48 hours in advance, when possible.
Students must complete an appointment form to confirm their appointment with a Success Fellow.
Students may bring their laptops to the consultation or bring a printed copy of their work. We do not have printing services available.
A consultation appointment can be 30 or 50 minutes. Each appointment consists of a 5 minute summary at the end. For writing sessions, please plan on working on one text (no more than 5-10 pages) per session.
Kindly return anonymous post-session evaluation forms.
LATE ARRIVALS AND CANCELLATIONS
Students must arrive on time. If a student is more than 10 minutes late it will be considered a missed appointment. If a student contacts the Success Team to notify us that you are running late, we will hold your appointment for up to 15 minutes.
Cancellation Policy: Students may login in or email to cancel their appointment. Cancellations must be made 24 hours in advance. If a student has not canceled the appointment within this time frame, it will be considered a missed appointment.
Students who miss two appointments in a semester without 24-hour advance notice will no longer be able to reserve sessions in advance for the duration of that term.
